Benchmark Appraisal
& Consulting
Benchmark appraisal, also known as SCAMPI Class A, is an impartial evaluation of an organization’s processes against a standard. A team of certified appraisers conducts a benchmark appraisal to assess an organization’s maturity level, identify areas for improvement, and develop a roadmap for process improvement.
Maturity Progression
BENCHMARK APPRAISALWhat is Benchmark Appraisal?
Organizations seeking to improve processes and achieve higher maturity can benefit from a benchmark appraisal.
It is especially useful for industries where quality, efficiency, and process control are critical, including software, healthcare, finance, and aerospace.
A successful appraisal demonstrates commitment to quality and continuous improvement, helping organizations stand out from competitors and build stakeholder trust.
At a glance
Not the same as HITRUST
The Privacy Rule has a broad scope, covering all healthcare providers, regardless of their use of electronic health records.
The five maturity levels
Initial
Processes are unpredictable, reactive, and poorly controlled.
Managed
Processes are planned and managed at the project level.
Defined
Processes are documented as organisation-wide standards and applied consistently.
Quantitatively
Managed
Processes are measured and controlled using quantitative data.
Optimizing
The organisation focuses on continuous improvement and innovation.
What a maturity rating changes
Improves project predictability, quality, and on-time delivery through defined processes.
Provides an independent Benchmark Appraisal rating recognised by clients and government buyers worldwide.
Strengthens eligibility for contracts and tenders that require a specific maturity level.
Reduces rework, cost overruns, and delivery risk through measurable process control.
Builds a culture of continuous improvement aligned to Hitrust practice areas.
Enhances organisational credibility and competitiveness in global IT and services markets.
The Benchmark Appraisal journey, stage by stage
There are numerous benefits that healthcare entities in can derive from BENCHMARK
Stronger Patient Data Security
The standard aligns your entity with recognised security good practice, helping protect patient records and health information from unauthorised access.
Regulatory Compliance
BENCHMARK is enforced by the Department of Health Abu Dhabi. Meeting it demonstrates your commitment to the Emirate licensing and data protection requirements.
Improved Patient and Partner Trust
Patients, insurers, and partners find it easier to trust providers that safeguard health information. Compliance signalled to the Department of Health shows that your entity takes data protection seriously.
Structured Risk Management
HITRUST helps you recognise security threats across governance and control domains and apply measures to reduce them, lowering the risk of breaches and clinical disruption.
Sector Credibility
BENCHMARK compliance distinguishes your entity within the healthcare sector. It shows a commitment to the security standards expected of DoH-regulated hospitals, clinics, and specialised centres
Benchmark Appraisal in nine markets
Univate Global supports Adhics Benchmark Appraisal readiness across nine markets, where a maturity rating strengthens delivery credibility and tender eligibility.
UAE
Valued by IT-services and government technology suppliers bidding for public-sector contracts.
Saudi Arabia
Supports software and IT vendors engaging with government digital transformation programs under Vision 2030.
Philippines
Recognised across the IT-BPM and outsourcing sector as a signal of delivery maturity.
South Africa
Used by software and IT-services firms to strengthen public and enterprise tenders.
USA
Widely required or preferred for federal and defense IT contracts and by systems integrators.
Singapore
Valued by technology providers competing for enterprise and government projects.
Malaysia
Supports IT-services companies pursuing regional and government work.
Vietnam
Recognised across the growing software outsourcing sector to demonstrate delivery capability.
India
Extensively adopted by IT-services and software exporters, many appraised at Maturity Level 3 or higher for global clients.
Why Univate Global for Benchmark Appraisal ?
A benchmark appraisal, also known as SCAMPI Class A, evaluates an organization’s processes against established standards. Certified appraisers assess maturity, identify gaps, review documentation, interview key personnel, and recommend process improvements.
The appraisal helps organizations improve process maturity, demonstrate commitment to quality, and strengthen stakeholder trust. A successful appraisal from Univate Solutions can also help organizations stand out from competitors and demonstrate excellence.
LEAD APPRAISER IN-HOUSE
Bansi Rath, CEO, is a Lead Appraiser for Development, Services, People Management, Security and Supplier domains.
TAILORED SCOPE
Engagements are scoped to your size, sector and target maturity level, not a fixed documentation package.
Often taken alongside Benchmark Appraisal
Benchmark Appraisal questions we get asked
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