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Privacy Information Management

ISO 27701 Certification

What is ISO 27701 Certification? It is a question frequently asked by compliance managers and business leaders. This page explains the standard, its requirements, who needs it, and how to achieve it.

✓ ISO 27701✓ Global✓ Gap analysis✓ End-to-end implementation

How to Get Certified

ISO 27701
1 Gap Analysis
2 Implement Controls and Documentation
3 Internal Audit
4 Stage 1 Audit
5 Stage 2 Audit
OVERVIEW

Definition and Scope

ISO 27701 certification covers the full range of requirements defined in the standard. The standard defines mandatory and recommended requirements.

Certification is issued by accredited bodies including Bureau Veritas, SGS, TUV, BSI, and LRQA.

At a glance

Standard ISO 27701
Requirements Mandatory and recommended
Issued by Accredited certification bodies
Surveillance Annual audits

Who needs this?

Organisations that need to demonstrate compliance to clients, regulators, or procurement bodies require this certification. Specific sectors include financial services, healthcare, technology, and manufacturing. Univate advises on whether the standard is mandatory or voluntary in your market.

REQUIREMENTS

Key Requirements

Each requirement must be implemented and evidenced before the certification audit.

1 Requirement

Documented scope

The boundaries of the privacy management system are defined and documented.

2 Requirement

Policy

A policy sets the direction and commitment for privacy management.

3 Requirement

Risk assessment

Privacy and information security risks are identified and assessed.

4 Requirement

Objectives

Measurable objectives are defined and tracked.

5 Requirement

Internal audit

The system is reviewed internally before the certification audit.

6 Requirement

Management review

Leadership reviews performance and drives improvement.

BENEFITS

What ISO 27701 delivers

Provides a structured approach to managing personal information.

Helps demonstrate privacy commitments to clients and partners.

Supports alignment with applicable data protection requirements.

Clarifies privacy roles and responsibilities across the organisation.

Builds on an existing information security management system.

Supports continual improvement of privacy practices.

PROCESS

How to Get Certified

01

Gap analysis

Gap analysis against the standard.

02

Implementation

Implement missing controls and documentation.

03

Internal audit

Carry out an internal audit to confirm readiness.

04

Stage 1 audit

Documentation review.

05

Stage 2 audit

Implementation review. The certificate is issued after Stage 2.

06

Surveillance audits

Surveillance audits are carried out annually.

COMMON MISTAKES

Common Mistakes to Avoid

Univate’s implementation programme addresses all four from day one.

Scoping
Scoping too broadly or too narrowly.

Risk assessment
Incomplete risk assessment.

Internal audit evidence
Insufficient internal audit evidence.

Management engagement
Lack of management engagement.

Global Markets

ISO 27701 in nine markets

Univate Global supports ISO 27701 privacy information management certification readiness across nine markets.

UAE

Relevant to organisations in UAE that process personal information and want a structured, certifiable approach to privacy management.

Saudi Arabia

Relevant to organisations in Saudi Arabia that process personal information and want a structured, certifiable approach to privacy management.

Philippines

Relevant to organisations in Philippines that process personal information and want a structured, certifiable approach to privacy management.

South Africa

Relevant to organisations in South Africa that process personal information and want a structured, certifiable approach to privacy management.

USA

Relevant to organisations in USA that process personal information and want a structured, certifiable approach to privacy management.

Singapore

Relevant to organisations in Singapore that process personal information and want a structured, certifiable approach to privacy management.

Malaysia

Relevant to organisations in Malaysia that process personal information and want a structured, certifiable approach to privacy management.

Vietnam

Relevant to organisations in Vietnam that process personal information and want a structured, certifiable approach to privacy management.

India

Relevant to organisations in India that process personal information and want a structured, certifiable approach to privacy management.

WHY UNIVATE

Why Univate Global for ISO 27701

Need help achieving this certification? Univate Global delivers end-to-end implementation in 9 markets.

Univate’s implementation programme addresses the most common mistakes from day one: scoping, risk assessment, internal audit evidence and management engagement.

EXPERIENCED TEAM

Our consultants support organisations through gap analysis, implementation and audit readiness.

TAILORED SCOPE

Each engagement is scoped to the personal data, systems and markets that matter to the organisation.

Often taken alongside ISO 27701

FAQS

ISO 27701 questions we get asked

Organisations that need to demonstrate compliance to clients, regulators, or procurement bodies require this certification. Specific sectors include financial services, healthcare, technology, and manufacturing. Univate advises on whether the standard is mandatory or voluntary in your market.
The key requirements include documented scope, policy, risk assessment, objectives, internal audit, and management review. Each requirement must be implemented and evidenced before the certification audit.
Step 1: Gap analysis against the standard. Step 2: Implement missing controls and documentation. Step 3: Internal audit. Step 4: Stage 1 audit (documentation review). Step 5: Stage 2 audit (implementation review). The certificate is issued after Stage 2. Surveillance audits are annual.
The most common mistakes are: (1) Scoping too broadly or too narrowly. (2) Incomplete risk assessment. (3) Insufficient internal audit evidence. (4) Lack of management engagement. Univate’s implementation programme addresses all four from day one.
Univate supports organisations with gap analysis, implementation and preparation for the certification audit.

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